Getting Started

1. Obtain a quote

  • Select "Request a quote"  
  • Provide entry date and storage required
  • Availability and amount will be quoted and e-mailed

2. Accept the quote

  • After acceptance of the quote, create user profile

3. Create an account

  • Using your e-mail address, create and account 
  • An e-mail will be sent with a link to verify your e-mail address, click the link in the e-mail to confirm your account
  • Once confirmed your account is created and active

4. Lease Confirmation

  • Upload or send all required documentation for approval by Think Secure Storage
  • Sign the lease agreement
  • Payment of deposit and first months’ rental before access will be granted 

5. Moving in

  • Please visit the office for receipt of the access tag
  • Do a move-in inspection with the facility manager

6. During the tenancy

  • Tenants will have access to their storage units 24 hours a day, using their access tags
  • Ensure personal details on profile is correct
  • Payment of rent on time
  • Can change size of unit and lease term on personal profile at any time 

7. Moving out

  • 14-days written notice of intention to move out will be required - without written notice, your rental will continue on a month-to-month basis 
  • Do a moving out inspection with the facility manager 
  • If the inspection is passed, the deposit will be refunded within 14 days after lease has expired 
  • Ensure all personal belongings are removed from the unit, Think Secure Storage will not accept responsibility for any goods left behind
  • Issue access tag back to the facility manager

 

If you require any assistance at all, please do not hesitate to contact our friendly staff on 0800 844 657 

 

We are with you every step of the way!